+3 votes
in General IT Tips by (17.7k points)

Though I have an active license for cPanel/WHM, I am getting error - License not activated when I try to access cPanel/WHM for my VPS. The problem started after I rebooted my VPS. Before that I was able to access WHM without any error. Any fix?

1 Answer

0 votes
by (20.3k points)

There are two steps to fix this issue:

1. Check the primary IP of your domain here - http://verify.cpanel.net/index.cgi . It will show whether or not cPanel/WHM license is active for your IP. If you find that the license is active, go to step 2, otherwise, contact VPS provider or the company who gave you cPanel/WHM account.

2. Login to your VPS as root and run this command: /usr/local/cpanel/cpkeyclt

Step 2 should fix the issue if you get the following message after running the command-

Updating cPanel license...Done. Update succeeded.
Building global cache for cpanel...Done


Related questions